🇵🇱 Krakow, Poland

Senior Experience Designer

With more than eight years of experience in digital design, I turn complex business challenges into seamless, user-friendly solutions. I apply design thinking principles to enhance customer experiences. My passion lies in creating solutions that blend intuitive user experiences with refined, purposeful design—where functionality meets beauty to create meaningful impact.

My experience spans various B2B & B2C sectors, including large-scale CRM systems, e-commerce, and fin-tech.

✉️ [email protected]

🎨 Portfolio

Work Experience

Nov, 2021 — Now

Senior Experience Designer at Windmill Smart Solutions World Economic Forum (Web, iOS/Android)

Forum Spaces the ultimate B2B digital operating system for multi-stakeholder initiatives to scale engagement and amplify collective impact.

• Designed a comprehensive web platform featuring a customizable website builder with multi-tier user permissions and a robust admin portal
• Spearheaded the development of white-labeled mobile applications for both iOS and Android platforms, ensuring consistent user experience across devices
• Led the integration and implementation of a global design system, successfully refactoring the entire product to align with new standards
• Designed user engagement features that significantly enhanced platform interaction and stakeholder participation
• Facilitated strategic discovery workshops that aligned stakeholder vision with business objectives, resulting in clear product roadmaps and prioritized functionality for future development cycles
• Prepared and participated in user testing sessions to gather critical user feedback before implementation, ensuring design solutions met actual user needs and expectations
• Collaborated cross-functionally with development and product teams to balance technical feasibility, business objectives, and optimal user experience

Feb, 2024 — Jul, 2024 (part-time)

Lead UX Designer ****at Famfly Famfly (Web, iOS/Android)

A seamless digital matchmaking platform connecting families with qualified nannies, streamlining the childcare search process while empowering caregivers to find meaningful employment opportunities that align with their skills and preferences.

• Led the end-to-end design process for Famfly's matching platform across both web and mobile applications, ensuring consistent user experience
• Conducted comprehensive user research with families and nannies to identify pain points and unmet needs in the childcare matching process
• Developed detailed personas and journey maps to inform design strategy and prioritize feature development
• Designed intuitive onboarding flows tailored specifically for both user groups (families and nannies) to maximize platform adoption
• Created trust-building mechanisms through thoughtfully designed profile verification systems and transparent review interfaces
• Facilitated collaborative workshops with stakeholders to align business objectives with user needs throughout the development process
• Architected responsive web platform and native mobile applications (iOS/Android) with consistent design language and functionality

Nov, 2020 — Nov, 2021

Senior Experience Designer at EPAM Service Corporation International (Web, iOS/Android)

Service Corporation International (SCI) is North America's leading provider of funeral, cremation, and cemetery services.

• Collaborated strategically with cross-functional teams of business analysts, designers, and developers to solve complex design challenges for SCI's core product platform
• Designed and implemented flexible, intuitive, and scalable UI/UX solutions that supported business transformation objectives while enhancing user satisfaction
• Conducted comprehensive user research including preference testing and structured card sorting workshops with targeted focus groups to inform design decisions
• Translated research insights into actionable design improvements that aligned with both user needs and business requirements
• Contributed to the end-to-end transformation by ensuring design consistency and usability across all touchpoints of the product ecosystem

Nov, 2020 — Nov, 2021 (part-time)

Lead UX Designer ****at Vizgu Vizgu (Web, iOS/Android)

A specialized e-commerce solution designed for museums. The platform streamlines ticket sales, event coordination, and scheduling processes.

• Collaborated directly with key museum stakeholders to gather and prioritize business requirements and user needs for the specialized ticketing platform
• Led end-to-end product design phase including planning, SOW estimation, and design strategy development to ensure alignment with museum operations
• Created comprehensive design deliverables including high-fidelity wireframes, interactive prototypes, and detailed mockups to effectively communicate design concepts
• Developed animated prototypes to visualize complex user flows for ticket purchasing, event registration, and administrative functions
• Established design guidelines that accommodated the unique needs of museum visitors while optimizing operational efficiency for staff
• Simplified complex scheduling and event coordination processes through intuitive interface design and streamlined user journeys
• Translated stakeholder feedback into iterative design improvements, ensuring the final product met both business objectives and visitor expectations

Sep, 2019 — Sep, 2021

Lecturer at LITS

I conducted design lectures and workshops for a group of 15 students. As a mentor, my role was to share my knowledge and provide guidance, motivation, and emotional support. I also assisted students with their design tasks throughout the course.

Sep, 2018 — Nov, 2021

Experience Designer at EPAM Abu Dhabi National Oil Company (Web, iOS/Android)

OneHub is a comprehensive digital workplace platform that centralizes enterprise tools and services for employees.

• Developed high-fidelity proof of concepts that visualized the integrated workplace experience, facilitating stakeholder buy-in and project approval
• Architected and implemented a comprehensive design system that ensured consistency, accessibility, and scalability across all platform components
• Designed intuitive interfaces for critical platform components including communication inbox, analytics dashboards, news portal, and eServices integration
• Collaborated with cross-functional teams to align user experience vision with business objectives and technical feasibility

ReportPortal (Web)

ReportPortal is an open-source, AI-driven test automation analytics platform designed to enhance continuous testing practices.

• Collaborated cross-functionally with business analysts, project managers, and product owners to align design goals with business objectives
• Facilitated structured user interviews and interactive design workshops to gather insights for comprehensive product redesign
• Created responsive layouts and high-fidelity mockups that improved data visualization and reporting workflows
• Developed a design system from scratch, establishing component libraries, interaction patterns, and visual guidelines
• Transformed technical reporting features into intuitive interfaces that improved user productivity and satisfaction
• Established design documentation and guidelines to ensure consistent implementation across the platform
• Past experience

Certifications

Education

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